While analyzing participative company literacy, we could see in the decision-making analysis that the expertise in the problem under discussion is one of the factors that influences the level of participation. In other words, the participative company value of democracy and the second participative company principle of democratic member control may become just empty slogans if the members do not have business literacy, that is, they do not know what they are talking about.

Shaw and Weber point out that those who have not reached a minimum managerial literacy level may not understand the conversations conducted by their business partners. Unfortunately, Shaw and Weber’s list of the 1400 must-know terms for managerial literacy is 25 years old. It should certainly be supplemented and updated if it is to be of any use. I decided to create a test of business literacy based on “The 75 measures every manager needs to know”(1). All you have to do is click whether you know a term or not.

Mind or heart, what is responsible for our relations?

Selection and order of the Key Performance Indicators

[1] Marr, B. (2012). Key performance indicators. The 75 measures every manager needs to know. Marlow, England: Pearson.